Chapter 9 | ITIL 4 Service Desk & Incident Management – BCIS 5304
6:07
YouTubeJoseph H.Schuessler
Chapter 9 | ITIL 4 Service Desk & Incident Management – BCIS 5304
In Chapter 9 of the BCIS 5304: Telecommunications for Managers series, we explore the ITIL 4 Service Desk and Incident Management practices—two of the most essential pillars for ensuring IT services remain available, reliable, and aligned with business needs. 📘 Based on curriculum from Tarleton State University’s Dr. Sam Pack College of ...
156 views8 months ago
ITIL Certification
ITIL® 4 Foundation Exam Preparation Training | Introduction (eLearning)
1:37
ITIL® 4 Foundation Exam Preparation Training | Introduction (eLearning)
YouTubeValue Insights - Agile and ITIL
558.6K viewsMay 6, 2020
ITIL® 4 Foundation Exam Preparation | Key-Concepts and Definitions Summary (eLearning)
0:36
ITIL® 4 Foundation Exam Preparation | Key-Concepts and Definitions Summary (eLearning)
YouTubeValue Insights - Agile and ITIL
234.3K viewsMay 6, 2020
ITIL® 4 Foundation Exam Preparation Training | The Most Important Practices Overview (eLearning)
2:01
ITIL® 4 Foundation Exam Preparation Training | The Most Important Practices Overview (eLearning)
YouTubeValue Insights - Agile and ITIL
182.2K viewsMay 6, 2020
Top videos
ITIL® 4 Foundation Exam Preparation Training | Incident Management Practice (eLearning)
3:30
ITIL® 4 Foundation Exam Preparation Training | Incident Management Practice (eLearning)
YouTubeValue Insights - Agile and ITIL
161.3K viewsMay 6, 2020
ITIL4 - Incident management - a high level 101
21:37
ITIL4 - Incident management - a high level 101
YouTubeITSM & RECRUITMENT
1K viewsSep 17, 2021
The ITIL 4 Service Desk Guide | Types and Importance | ITIL 4
5:50
The ITIL 4 Service Desk Guide | Types and Importance | ITIL 4
YouTubeSprintzeal
739 viewsApr 7, 2023
ITIL Foundation
What is ITIL® v4? ITIL® Certification Explained | ITIL® Foundation Training | Edureka
5:56
What is ITIL® v4? ITIL® Certification Explained | ITIL® Foundation Training | Edureka
YouTubeedureka!
164.4K viewsSep 27, 2019
Master Itil V4 Foundation Fast: Your Ultimate Summary Guide!
1:03:28
Master Itil V4 Foundation Fast: Your Ultimate Summary Guide!
YouTubeKoala IT Services
2.5K viewsSep 13, 2023
qa.com | ITIL® 4 Foundation Certificate in IT Service Management | QA Training
qa.com | ITIL® 4 Foundation Certificate in IT Service Management | QA Training
qa.com
Dec 6, 2023
ITIL® 4 Foundation Exam Preparation Training | Incident Management Practice (eLearning)
3:30
ITIL® 4 Foundation Exam Preparation Training | Incident Management Practice (eLearning)
161.3K viewsMay 6, 2020
YouTubeValue Insights - Agile and ITIL Training Partner
ITIL4 - Incident management - a high level 101
21:37
ITIL4 - Incident management - a high level 101
1K viewsSep 17, 2021
YouTubeITSM & RECRUITMENT SERVICES
The ITIL 4 Service Desk Guide | Types and Importance | ITIL 4
5:50
The ITIL 4 Service Desk Guide | Types and Importance | ITIL 4
739 viewsApr 7, 2023
YouTubeSprintzeal
ITIL 4 Practices: Monitor, Support, Fulfil - This isn't a webinar... it's a "gaminar"!
1:05:53
ITIL 4 Practices: Monitor, Support, Fulfil - This isn't a webinar... it's a "gaminar"!
773 viewsJan 5, 2024
YouTubeITSM Academy
Key Concepts Of Service Desk | ITIL4: Service Desk | AXELOS | PeopleCert | 1WorldTraining.com
10:32
Key Concepts Of Service Desk | ITIL4: Service Desk | AXELOS | PeopleCert | 1WorldTraining.com
483 viewsNov 20, 2024
YouTube1 World Training Official Channel
ITIL® 4: What is Service Management? (eLearning 1/25)
10:05
ITIL® 4: What is Service Management? (eLearning 1/25)
340.1K viewsNov 23, 2019
YouTubeMplaza
Introduction to ITIL Service Operation
7:33
Introduction to ITIL Service Operation
30.1K viewsDec 11, 2013
YouTubeConnectsphere
1:09:21
Central de Serviços (Service Desk, antiga Help Desk) de TI na ITIL 4 Foundation
13.8K viewsMar 17, 2022
YouTubeProf. Adriano Martins Antonio
22:06
Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
2.7K viewsMay 13, 2020
YouTubesolarwindsinc
8:23
ITIL®4 Service Desk and the minimum you need to know about Service Desk. #itil4 #servicedesk
1.3K views11 months ago
YouTubeProf. Adriano Martins Antonio
1:44
ITIL 4 Practitioner: Service Desk | 1.1: Introduction to Service Desk
796 viewsSep 7, 2023
YouTubeGogoTraining - PeopleCert Accredited (ATO)
10:23
Value Streams and Processes|ITIL 4 Practitioner: Service Desk |AXELOS| PeopleCert|1WorldTraining.com
377 viewsNov 21, 2024
YouTube1 World Training Official Channel
1:00:19
How Service Management Modernizes the IT Help Desk Experience
304 viewsAug 22, 2023
YouTubeTechstrong TV
49:35
ITIL 4 Foundation | ITIL 4 Foundation Training | What Is ITIL V4? | ITIL Certification | Simplilearn
395.6K viewsNov 18, 2019
YouTubeSimplilearn
5:55
ITIL Incident Management Explained
31.5K viewsJan 7, 2021
YouTubeLaurence Tindall
10:11
Introduction to Course | ITIL®4 Practitioner: Service Desk| PeopleCert | AXELOS | 1WorldTraining.com
887 viewsNov 20, 2024
YouTube1 World Training Official Channel
9:23
What's Next | ITIL® 4 Practitioner: Service Desk | PeopleCert | 1WorldTraining.com |
328 viewsJun 5, 2023
YouTube1 World Training Official Channel
2:20
ITIL® 4 - Management Practices (25/41)
10.4K viewsNov 2, 2019
YouTubeZindiak Limited
3:08
32. ITIL | Incident management overview | workflow
62.6K viewsMar 4, 2017
YouTubeKavin Kumar
1:37
ITIL® 4 Foundation Exam Preparation Training | Introduction (eLearning)
558.6K viewsMay 6, 2020
YouTubeValue Insights - Agile and ITIL Training Partner
2:28
ITIL®4 Service Desk and the ESSENTIAL Information for your Service Desk. #itil4 #itsm #ti
1.3K views11 months ago
YouTubeProf. Adriano Martins Antonio
11:39
Continual Improvement Model - ITIL®4 Foundation
10.5K viewsFeb 9, 2021
YouTubeACI Learning
1:03:08
Applying ITIL4 To Everyday Situations
34K viewsJun 29, 2020
YouTubeService Desk Institute
2:14
ITIL® What Are The Four Dimensions of Service Management
3.4K viewsJan 8, 2022
YouTubeACI Learning
2:01
ITIL® 4 Foundation Exam Preparation Training | The Most Important Practices Overview (eLearning)
182.2K viewsMay 6, 2020
YouTubeValue Insights - Agile and ITIL Training Partner
29:57
ITIL 4 Certification Training| What Is ITIL Certification?| ITIL Tutorial For Beginners |Simplilearn
40.3K viewsFeb 13, 2020
YouTubeSimplilearn
34:43
The ITIL4 Service desk practice - a summary and overview
4.7K viewsSep 21, 2021
YouTubeITSM & RECRUITMENT SERVICES
12:03
ITIL® 4: Key Concepts and Building Blocks of ITIL (eLearning 3/25)
114.9K viewsNov 23, 2019
YouTubeMplaza
6:59
Incident Management | ITIL V3 Foundation | ITIL Basics | Simplilearn
96.9K viewsSep 28, 2017
YouTubeSimplilearn
See more