Zendesk: The Only Metric That Actually Matters in Customer Service
1:04
YouTubeSix Five Media
Zendesk: The Only Metric That Actually Matters in Customer Service
Deflection rates, handle times, ticket volumes. Customer service has spent years optimizing metrics that have nothing to do with whether a customer's problem actually got solved. At Zendesk Relate 2026 in Denver, analysts Melody Brue and Keith Kirkpatrick sat down with Shashi Upadhyay, President of Product, Engineering, and AI at @zendesk ...
17K views4 weeks ago
Zendesk: Most Viewed Videos
Helpful AI agents | Zendesk
0:16
Helpful AI agents | Zendesk
YouTubeZendesk
8.6M viewsMay 2, 2024
Magical customer experiences, powered by Zendesk
0:31
Magical customer experiences, powered by Zendesk
YouTubeZendesk
5.7M viewsSep 7, 2022
Rain to shine, powered by Zendesk
0:31
Rain to shine, powered by Zendesk
YouTubeZendesk
5.5M viewsAug 11, 2022
Related Products
Zendesk vs Desk
Alternatives to Zendesk
Ashley Zendesk
#zendesk
Zendesk Launches $100M AI Startup Program!
Zendesk Launches $100M AI Startup Program!
YouTube1 month ago
Zendesk unveils AI-powered Autonomous Service Workforce strategy
Zendesk unveils AI-powered Autonomous Service Workforce strategy
YouTube1 month ago
Top videos
Zendesk's Head of AI: We're Only 5% Through the AI Revolution in Customer Service
0:48
Zendesk's Head of AI: We're Only 5% Through the AI Revolution in Customer Service
YouTubeEye on AI
238 views2 weeks ago
How to Create Macros in Zendesk - #Zendesk Tutorial - Create a Macro From a Ticket
1:01
How to Create Macros in Zendesk - #Zendesk Tutorial - Create a Macro From a Ticket
YouTubeGrowthDot
2.3K views3 months ago
2 Quick Zendesk Automations to Boost Support Efficiency (Easy Setup) #zendesk
1:17
2 Quick Zendesk Automations to Boost Support Efficiency (Easy Setup) #zendesk
YouTubeGrowthDot
61 views1 month ago
Latest From Zendesk
Introducing Zendesk's Unified Navigation
3:16
Introducing Zendesk's Unified Navigation
YouTubeZendesk
24.6K views4 months ago
Luno + Zendesk: Empowering people through AI | Zendesk customer story
1:10
Luno + Zendesk: Empowering people through AI | Zendesk customer story
YouTubeZendesk
5.5K views8 months ago
Zendesk Copilot overview demo
5:05
Zendesk Copilot overview demo
YouTubeZendesk
8.5K views8 months ago
Zendesk's Head of AI: We're Only 5% Through the AI Revolution in Customer Service
0:48
Zendesk's Head of AI: We're Only 5% Through the AI Revolution in Customer Service
238 views2 weeks ago
YouTubeEye on AI
How to Create Macros in Zendesk - #Zendesk Tutorial - Create a Macro From a Ticket
1:01
How to Create Macros in Zendesk - #Zendesk Tutorial - Create a Macro From a Ticket
2.3K views3 months ago
YouTubeGrowthDot
2 Quick Zendesk Automations to Boost Support Efficiency (Easy Setup) #zendesk
1:17
2 Quick Zendesk Automations to Boost Support Efficiency (Easy Setup) #zendesk
61 views1 month ago
YouTubeGrowthDot
Zendesk Launches $100M AI Startup Program!
2:22
Zendesk Launches $100M AI Startup Program!
40 views1 month ago
YouTubeSmall Business Trends
Zendesk unveils AI-powered Autonomous Service Workforce strategy
0:16
Zendesk unveils AI-powered Autonomous Service Workforce strategy
36 views1 month ago
YouTubeVARINDIA
Zendesk Bulk Export in Under 1 Minute - GDPR Compliance App
1:08
Zendesk Bulk Export in Under 1 Minute - GDPR Compliance App
29 views1 month ago
YouTubeGrowthDot
How to Assign Tickets - Zendesk Ticketing System Tutorial
1:24
How to Assign Tickets - Zendesk Ticketing System Tutorial
1 views2 months ago
YouTubeGrowthDot
0:50
The End of Seat-Based Pricing | Tom Eggemeier, Zendesk CEO
1 views1 month ago
YouTubeSix Five Media
1:04
Zendesk: 75% faster legal review on Levelpath.
30 views1 month ago
YouTubeLevelpath
0:43
AI video tool gets reviewed by product marketers at Zendesk
21 views1 month ago
YouTubeCapsule Video
0:40
Why Jims Fitness Chose Zendesk for a Better Support Experience
37 views1 month ago
YouTubePremium Plus
1:21
Discord Caught Lying About Age Verification
295.4K views4 months ago
TikTokjthefrog0
0:53
🌴 Quality customer service can turn a good vacation into a great vacation. 📒 The Zendesk Customer Experience Trends 2023 report reveals: 📌 59% of consumers want businesses to use their data to personalize experiences. 📌 Companies have reams of customer data at their disposal, but most have yet to leverage that data to even a fraction of its potential 🧠 Rethink customer data and learn more more 2023 trends at the link in our bio. #customerexperience #cxtrends #zendesk
1M viewsMar 28, 2023
TikTokzendesk
1:28
How $13B Freshworks Is Taking Over Zendesk From India 🇮🇳👨🏽‍💻 #zendesk #freshworks #indianentrepreneur #indianbusiness #founderstory #startupstory #billionaire #unicorn #tech #technews #saas #nasdaq #ipo #startupstories
398.7K viewsAug 22, 2024
TikTokthirdnetwork
1:12
Knowledge is power. And a powerful knowledge base? ✨ Well, that’s just magic. With the help of #ZendeskAI, businesses can keep everyone happy – from execs to users and everyone in between. 👀 Learn about our latest #AI updates and product advancements at zendesk.com/AI.
425.4K viewsOct 11, 2023
TikTokzendesk
1:38
Not all AI is designed for customer service. Zendesk AI is.
368.1K viewsSep 15, 2023
TikTokzendesk
0:15
How Musicians Find Their Perfect Gear with Zendesk AI
207.4K viewsMay 20, 2024
TikTokzendesk
1:00
ZendeskAI - Putting Humans First for Better Customer Experience
219.7K viewsApr 16, 2024
TikTokzendesk
1:31
Not all AI works seamlessly for your business. Zendesk AI does.
274.3K viewsSep 15, 2023
TikTokzendesk
See more
Static thumbnail place holder