Add Yahoo as a preferred source to see more of our stories on Google. At a grocery store in Dorchester, a "worst case scenario" took place at the self-checkout machines. "A member was intervening when ...

Self-Checkout lanes are under attack. Lawmakers in several states are pushing fines and staffing mandates to limit their use, ...

Self-checkout machines are in the crosshairs. In recent months, numerous states and localities have considered legislation to curtail the use of automated checkout in grocery stores. These bills are ...

Love it or hate it, self-checkout is (most likely) here to stay. But there are certain customer habits that retail workers ...

Self-checkout avoidance isn't stubbornness - science shows choosing a human cashier boosts mood, builds community trust, and ...

C\M Machines that make you pay for your own work. I’m not a Luddite; I think certain operations are done better by machines. But technology is not driven by some kind of universal spirit. It’s not the ...

BERKELEY, Calif.--(BUSINESS WIRE)--A large number of grocery, convenience and other food retailers have recently reported increases in shrink due to theft. Although some of these increases are due to ...

Imagine an invention that is worse at what it does than humans, threatens jobs and increases the potential for crime. You might think it would go nowhere fast. In fact, the supermarket self-checkout ...

As theft surges and lawmakers move to regulate automated checkout lanes, major retailers are rethinking the technology that once promised to revolutionize shopping. Walmart is quietly rolling back one ...

Self-checkout was supposed to be the future of fast, frictionless shopping. Instead, it has turned into one of retail's biggest headaches, with theft spiking just as major chains quietly rip out the ...

S.237, filed by state Sen. Paul Feeney, D-Foxborough, would limit grocery stores to eight self-service checkout stations. It would also require stores with self-checkout stations to have a minimum of ...