Salesforce is introducing artificial intelligence (AI) and predictive capabilities across its cloud customer relationship management (CRM) software-as-a-service products through its Einstein brand. At ...

Salesforce Inc. today announced the pilot launch of Einstein Service Agent, the company’s first fully autonomous artificial intelligence agent that it says can handle and resolve customer service ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the global leader in CRM, today launched Einstein GPT, the world’s first generative AI CRM technology, which delivers AI-created content across ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce today announced the public beta release of Einstein Copilot, a ...

Salesforce showcased on Wednesday new natural language features for enabling its Einstein AI platform to further simplify the work of sales agents, marketers and business leaders. On 'AI Day' at the ...

Salesforce Inc. said today it’s adding new generative artificial intelligence and real-time data capabilities to its Sales Cloud, Service Cloud and Data Cloud offerings. The updates include an ...

I’ve been on the road for the past five weeks attending technology conferences. The week of September 11, I was in San Francisco for Salesforce’s CRM annual Dreamforce conference. The multiday event ...

Traditionally, business-to-business (B2B) marketers used marketing automation in a similar fashion as consumer marketers. Dashboards, lists, and workflows were built to help companies interact with a ...

Salesforce introduced its AI layer called Einstein back in 2016 to provide predictive AI services across the Salesforce family of products. In March, just months after the release of OpenAI’s ChatGPT, ...

That next client recommendation may come from an "Einstein." San Francisco-based Salesforce announced an AI addition to its Financial Services Cloud platform for wealth managers: Einstein Opportunity ...

Salesforce stock is about $10 away from its closing record set in November 2021 of $309.96. (Marlena Sloss/Bloomberg) Salesforce stock is near record highs amid enthusiasm for the company’s ...