When Salesforce announced Einstein GPT – billed as the first generative AI for CRM – at its TrailblazerDX (TDX) conference on March 7th, the claim was true. Just three days later, however, Microsoft ...

In another move to strengthen its CRM offering, Salesforce has announced the plan to integrate Einstein GPT and data cloud with its flow workflow automation suite. The move comes as the demand for ...

SAN FRANCISCO & LONDON--(BUSINESS WIRE)--Today at World Tour London: AI Day, Salesforce (NYSE: CRM), the global leader in CRM, introduced generative AI capabilities for Sales Cloud and Service Cloud ...

Sales GPT and Service GPT will bring the power of trusted, secure generative AI, and real-time data from Data Cloud, to empower teams to close deals faster, anticipate customer needs, and increase ...