As the pace of digital transformation quickens, state and local government agencies are under increasing pressure to modernize operations, heighten efficiency and enhance constituent services.

If you’ve ever waited at City Hall, struggled with paper forms or outdated websites, or felt that emergency response seemed slow, you’re not alone. Across the country, government agencies — from small ...

State and local governments are under real pressure to move from experimentation to execution for artificial intelligence. Constituents expect faster services, more transparency and digital ...

Samantha Shorey, professor of communications at the University of Pittsburgh, says public administration employees' input is crucial before deploying automated systems in government agencies.

Bob Regola served a single term in the Pennsylvania Senate, from 2005 to 2009, representing a district centered on Westmoreland County. Before that, he was a supervisor in one of the county’s ...

The Legislature enacted two bills this session that impose new compliance obligations on local agency officials beginning January 1, 2026. Senate Bill 827 broadens mandatory ethics training and ...