Rapid changes in traditional workforce composition, a rise in alternate incomes, and reduced funding for social services are putting agencies in a squeeze as the systems and the people within them are ...

A reproducible Prior Authorization Friction Index enables payers to identify glucagon-like peptide-1 delays and rework, reduce avoidable barriers, and monitor utilization, budgets, and equity in ...

Using biowaste from cassava plants, scientists have created a coating that virtually eliminates friction in metal parts. The breakthrough has the potential to deliver better fuel economy, extend the ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Birgitta Böckeler, Distinguished Engineer at ...

In manufacturing, even a one-minute delay in remote access can compound into millions in lost production across sites. Yet many organizations still rely on fragmented tools, inconsistent workflows, ...

For years, companies have talked about creating seamless customer journeys. Yet the reality inside most organizations tells a different story: Customers navigate disconnected experiences; frontline ...

When Meyer Levin Middle School for the Performing Arts in Brooklyn, N.Y., recently adopted a new literacy platform, teachers quickly alerted leadership that the program was not user-friendly. “To use ...