AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

New research from Salesforce is shedding light on the divide between consumers who have used generative artificial intelligence (AI) tools and those who have not, along with stragglers’ apprehensions ...

Customer service platforms are undergoing a fundamental shift as AI moves from a supporting role into the core of how interactions are managed, routed and resolved. Salesforce has positioned its ...

Salesforce CEO Marc Benioff talked to Nvidia CEO Jensen Huang about the future of AI on Tuesday. Huang stated that he used ChatGPT as a personal tutor to reason through problems and learn new things.

Good morning, and thank you for joining us. I'm Valmik Desai, Vice President of Investor Relations. This session marks the fifth in our series of quarterly post-earnings webinars aimed at providing ...

Salesforce is the most popular customer relationship management (CRM) software in the world, and it just launched a free forever plan that offers basic sales and customer service functionality for ...

Customer relationship management (CRM) software is no longer a “nice-to-have” component of your company’s tech stack. Today, businesses need CRM software to navigate an increasingly competitive ...