The town of South Hadley signed a regional dispatch agreement with Westfield following a Selectboard vote on April 7.
After months of concerns shared by dispatchers and first responders, Brown County is creating a commission to review its 911 ...
Brown County is working to address issues at its 911 dispatch center.
The role of a 911 dispatcher “is one of the most stressful jobs out there.” “It involves traumatic life events, fatigue, and a high cognitive workload on a daily basis,” according to Jeff Krueger, who ...
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