"A Different Loyalty" reps a handsome enough but creakily mechanical star vehicle for Sharon Stone, here playing a ex-pat who must pass through the Iron Curtain when her husband turns out to be a ...

Add Yahoo as a preferred source to see more of our stories on Google. Despite an increase in demand for transparency, corporations have struggled to implement their sustainability initiatives and ...

What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

The loyal customer is perhaps the most elusive subject in all of management science. In fact, one recent customer-loyalty study suggests that the psychology at the heart of customer buying patterns ...

McAlister’s knows what it’s doing when it comes to building loyalty. The 560-unit chain has more than 5.4 million members and retains the highest portion of extremely high frequency guests (20-plus ...

As loyalty programs move from a novelty to a given, restaurants are rethinking their rewards platforms to be more personalized, customizable — and simply more fun — to grab consumers’ limited ...

Opinions expressed by Entrepreneur contributors are their own. Somewhere in the hinterlands of Papua New Guinea there’s a coffee cart that doesn’t have a rewards and loyalty program. Imagine the day ...

For over a quarter of a century, I have been a loyalty consultant thinking about, speaking about and writing about customer loyalty. In this article, I want to break through the hype about blockchain ...

A good loyalty program encourages shoppers to come back time and again. However, not all businesses operate on the same customer frequency — and sometimes different audiences can visit the same ...

Eighty-five percent of South Africans make use of loyalty programmes, according to the 2025/2026 Truth Loyalty Whitepaper, and while younger consumers use them less, providing the youth with reliable ...

In 2018, Airbnb had a "superguest" loyalty plan in the works to reward frequent guests with premium benefits, but it never came to be. Might the loyalty benefits being tested resurrect some of those ...