According to the Better Business Bureau's Houston office, complaints about the company date back to March 2019 and continue through 2025.

Consumer experts say you shouldn't be left paying for poor service or bad products, and you may have more power than you think to get your money back.

Customer complaints are an inevitable part of running a business. Sometimes, despite our best efforts, customers may have a bad experience or encounter unfortunate situations that lead them to ...

ELK GROVE VILLAGE, Ill. (CBS)-- A long list of bad reviews and an F rating with a major consumer advocate aren't stopping an online travel agency from picking up new customers. As CBS 2's Tim ...