The predictive communications pioneer, a Gartner "Cool Vendor" for 2015, embarks on a campaign to bring features and flexibility to Cisco contact center clients. A contact center agent is working his ...
ConvergeOne's acquisition of solution provider Annese & Asssociates Tuesday allows both companies to expand their foothold in key regions of the U.S. Clifton Park, N.Y.-based Annese, No. 226 on the ...
HERNDON, Va.--(BUSINESS WIRE)--ePlus inc. (NASDAQ NGS: PLUS – news) today announced that it has successfully implemented a cloud-based Cisco call center solution that helped clear the way for Rowan ...